Management Training Programs

The key to maintaining customer loyalty and effectively managing the cost of operations has been shown to be a process oriented approach to management. Many companies who have survived the present economic crisis have focused on cost control and reduction using process oriented management techniques. This course introduces participants to the concepts and techniques related to the design, planning, control, and improvement of business processes.

This program teaches the participants how to coach and mentor their staff. It covers the required skills, techniques and step-by-step processes to develop leaders into effective coaches and mentors. The program uses dynamic classroom instruction, small-group interaction, and practice sessions to provide the participants a valuable skill-building experience.

Develop into a strong and effective negotiator. You will receive a solid understanding of the competitive interaction and develop the tactics, strategies and interpersonal skills necessary for success when negotiating with clients and others within your organization.

Learn the essential skills needed by a new manager or supervisor to step confidently into his new leadership role. This program will help make the move into management smoother and more successful.

Discover the secrets to making meetings, inductions, product launches, retreats, office parties, and even conventions a resounding success. A 1 day workshop.

Gain the skills to meet the demands supervising the workplace. Participants will learn the fundamentals of supervision and understand the role, responsibilities and expectations of a supervisor.

Gain the knowledge and skills to structure, measure and tune teamwork performance. Learn how to communicate effectively with your team and become a leader who equips his or her team with the skills and capabilities to optimize productivity and performance to ensure success. A one day program.

Eliminate waste in your office operations and save time and money. Discover the techniques to eliminate waste of time and resources. Improve your profits while increasing customer satisfaction.

Discover how to improve the skills of your receptionist and how this person can better represent your organization. A 1 day program.

Good decision making is an essential skill for supervisors and managers. The tools taught in this workshop will help you solve what appear to be complicated business problems. They will help you tackle business problems by giving you a clear framework from which to build. The tools covered start from the simple to the more complex solutions. Used correctly these tools will help you map out an implementation plan that meets your objectives.

This workshop will teach you the basic project management tools you needed to analyze a simple project and develop a workable plan to complete it on time. This workshop is developed for non-technical people with little or no background in project management. A 2 day workshop.

Equip team leaders, supervisors and middle managers with the essential interpersonal skills needed to manage and motivate their workforce for higher productivity. The program will provide you with useful ideas and practical tools to improve your overall supervisory and management effectiveness. A 1 day program

Teamwork as a management practice has grown over the last 20 years and has become the standard in many industries. However, successful teamwork is not automatic. If you have the right team composition and approach, team synergy can take over. But it has to be set up correctly. The team members have to be willing and ready to participate. This 1 day program will teach you the skills and techniques required to set up teams effectively.

This workshop focuses on developing your ability to set goals, focus on priorities, and manage simultaneous responsibilities and activities. Find out what is really eating up your time and start taking charge. A 1 day program.

Discover techniques to easily design and deliver effective training programs. A one day program