Learn how to apply LEAN techniques in administrative areas to eliminate waste, save time and resources and ultimately improve your profits while increasing customer satisfaction. You will learn how to organize a Lean office that can give you a competitive edge over your competitors with a traditional office environment. This is a great and fun seminar for secretaries, administrative assistants, sales assistants and supervisors looking for ways to make their work easier and faster.

A lean office eliminates waste and saves time and money. This 1-day seminar will teach you the LEAN techniques to eliminate waste, save time and resources and ultimately improve your profits while increasing customer satisfaction.

“The concepts discussed are beneficial to our current set-up. We can now make changes in the organization and create organized and systematic workstations.”
Jorge Austria
Island Cove

“It has helped us define the end-result we want to achieve.”
Ricardo Colayco
Nestor Distributors, Inc.

“Standard work was a very important concept for us. The program pointed out what needs to be improved and the wastes in the office that we tend to overlook because we have become accustomed to them.”
Mari Sandoval
EDCOP

“I can now start with the value stream mapping of our processes and from there identify my Delta."
Diana V. Kalalo
Phil Batt, Inc, RAMCAR

Overview

A lean office eliminates waste and saves time and money.

As all organizations face higher customer expectations, cost-cutting pressures, and reduced lead times, a Lean Office can provide an improvement solution for those often-overlooked administrative processes benefiting every system, every process, every employee, and every customer within the organization.

Lean is a business operating philosophy in which customer value drives manufacturing processes. It has provided a solution for many companies by eliminating non-value-added activities helping to reduce lead times, increase productivity and improve quality and throughput.

For more than 25 years, Lean has been implemented successfully on the shop floor to eliminate waste and increase revenue. It is only recently that companies are using Lean Office as a key productivity factor to streamline and eliminate waste from their office and administrative processes and achieve bottom-line savings.

Lean is a proven, company wide, systematic approach to eliminate or minimize waste resulting in the production of goods and services at the lowest possible cost. It is not merely a manufacturing program confined to the shop floor. Lean is every system, every process, and every employee within the company and should extend to include the entire supply chain and its customers as well.

Considering that 60 to 80 percent of all costs related with meeting customer demand is an administrative or non-production-related function, implementing LEAN in the office is a key strategy to achieving lower costs and higher profits. Therefore, LEAN must be understood, implemented and sustained throughout the entire company.

In this program, you will learn the Lean strategies that you can use within an office environment to reduce errors and lead times, eliminate waste, and respond more quickly to the needs of the organization. Through hands-on exercises, lectures, games, and group discussions, you will learn the valuable tools and techniques of Lean. By the end of the session, you will develop an improvement plan that you can implement upon returning to your organization.

Benefits of the Lean Office

You will get your work done more quickly and efficiently
You will save time and be able to focus on more important issues
You will learn cost effective (often free) software solutions to save
You will increase accuracy
You will increase customer satisfaction
You will cut down document processing time
You will Reduce Costs
You will Increase your profits

Learning Objectives

At the end of the program, the participants are expected to be able to:

Identify office waste and non-value-added tasks
Create a value stream map to identify bottlenecks
Use 5S techniques to identify waste
Describe LEAN techniques to achieve improvements
Develop an action plan to implement LEAN techniques in the office environment.

Training Methodology

The seminar uses a combination of lectures, live-facilitation, visual presentations, activity-based learning and games to help the participants truly learn and digest the training objectives. This seminar is fast-paced and yet easy and light, ensuring maximum learning in a fun environment. Slots are limited to ensure that you have enough face-to-face time with Raffy so that your concerns can be addressed properly.

Slots are limited so register Now!

Pre-registration is required. Slots are limited so register Now! You may also send an email to seminars@rmpconsultancy.com or call Chili or Lydes at 813-7824 or 810-7765 Mobile Nos: Smart 0939 627 3630 Globe 0915 799 9859

Who Should Attend?

This seminar is beneficial for all persons with administrative duties and for those responsible for positive change within organizations

Program Venue

LI Training Room, 204 Languages Internationale Bldg, 926 Arnaiz Ave, Makati City

What you will cover

The Principles of the LEAN Office
The Eight Wastes in the Office
Applying LEAN tools in the office
Value Stream Mapping
Identifying Flows and Removing Bottlenecks
Workplace organization, implementing 5S, and Visual Controls
Point of Use storage
Pull systems
Cellular Office Layout
Work Balancing and Team Work
Software solutions to improve office productivity
Scorecards: Measuring the Improvements
Keys to implementation

Here is what they say about the Program

“Yes, I will become more orderly in system work. The topic is very essential on how to manage time in everyday work flow. It aids in identifying the problem & getting the right solutions.”
Star M. Aguba
Pitstop Precision

“I learned that creating the lean office culture, concept of orderliness, and the others, will help fast track the work in the office.”
Amilyn David
IDESS

“I am satisfied with the overall seminar.”
Aurbel Salterio
Daiwa Seiko Philippines Corp

“5S, filing systems and VSM were valuable.”
Jennifer L. Perez
PhilAm Life

“The lessons were practical and promote cost effectiveness. I learned how the work could be done more quickly, effectively, save time and work, and with more accuracy.”
Id Delena, Jr,
PLDT

“Yes, I will become more orderly and systematic in my work. The topic is very essential on how to manage time in everyday work flow. It aids in identifying the problem and getting the right solutions.”
Star M. Aguba
Pitstop Precision