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Essential Negotiations and Conflict Management

Develop into a strong and effective negotiator. You will receive a solid understanding of the competitive interaction and develop the tactics, strategies and interpersonal skills necessary for success when negotiating with clients or resolving conflicts within your organization.

Rationale

Negotiating and resolving conflict effectively is an art made up of many skills. Considering that we have to spend much of our everyday life negotiating for the little things that we need, we should be expert at it. But, we know we can do a lot better if only we had someone to show us how.

Seminar Methodolgy

The program combines the folowing:

  • Short lectures
  • Live-facilitation
  • Case studies
  • Role-playing
  • Group discussions and
  • experiential learning workshops.

Objectives:

  • Develop strategies for managing difficult situations
  • Learn how to prepare effectively when provocative behavior appears
  • Control your own behavior for better outcomes
  • Understand how negotiation skills are essential in managing conflict effectively
  • Review how our own values impact on how we interpret a situation

What you will cover

  • Negotiation Essentials: Myths, Misconceptions, and Pitfalls
  • Key Processes in Reaching a Deal
  • Communicating effectively while negotiating
  • Getting to the Yes
  • Situational Factors and Possible Solutions
  • Recognize your natural conflict-handling style
  • Handling conflict with greater ease

Additional Benefits of the seminar

  • Buffet Lunch at a nearby hotel
  • AM and PM snacks
  • CD of seminar materials
  • Certificate of attendance
  • Free WiFi Internet Connection

Who should attend?

This course is ideal for professionals who want to enhance their core negotiation skills and become more effective business leaders and communicators. It provides knowledge and techniques that will enable you to strengthen your skills in any business setting.

  • Managers and supervisors
  • Marketing and sales personnel
  • Purchasing staff
  • Corporate communicators
  • Anyone who needs to negotiate more confidently in the workplace

Methodology

  • Short lecture
  • live-facilitation
  • case studies
  • role-playing
  • group discussions
  • and experiential learning workshops
  • small group size

ESSENTIAL NEGOTIATIONS AND CONFLICT MANAGEMENT

(How to negotiate, manage conflict, and handle difficult people)

  • Fighting it out
  • Yielding
  • Avoidance
  • Tools for improved communication
  • Putting it all together
  • Involving a third party
  • Mediation
  • Understanding each participant’s perspective through a pre-caucus
  • Separating the people from the conflict
  • Increasing and evaluating participant interest in solving challenge through mediation
  • Transformative opportunities
  • Looking for the positive
  • Repairing past injuries
  • Setting ground rules for improved communication
  • Coaching participants through the joint session
  • Equalizing power
  • Helping participants plan for future interaction
  • Arbitration

PLUS: Exercises, games, role-playing, demos, bloopers, presentations

Slots are limited so register Now!

Pre-registration is required. For reservations, please call Mel, Razel or Ian at Tel. (632) 810-7765, (632) 810-7971, (632) 810-7972, (632) 816-2461, Fax. (632) 812-0494, Mobile Nos: Smart +63939 627 3630, Globe +63915 799 9859. Email us at seminars@rmpconsultancy.com to make a reservation. A registration form can be downloaded from our website.

This workshop is also available in public, in-house, weekday and weekend formats and can be tailor-fitted to your needs.

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